For more than 35 years, Chicago-area homeowners, designers, and rug dealers have trusted our family with their most treasured textiles. We are a 100% rug-focused company – not a general carpet franchise – with two full-service facilities and a team that treats every rug like it is our own.
Premier Rug Cleaning began with a simple belief: a hand-made rug deserves a hand-made cleaning. While most cleaning companies stretch themselves across ducts, tile, carpets, and upholstery, we chose to specialize. We built our business, our facility, and our team around one mission — preserving the rugs that make your house feel like home.
What started as a small family operation has grown into two full-service Illinois facilities serving Chicago, the North Shore, Lake County, and beyond. But our approach has never changed: we inspect every rug by hand, treat every stain individually, and hand-wash every fiber with the same care we would give a family heirloom.
Today we serve thousands of homeowners, designers, art collectors, and dealers each year — many of whom have been with us for 20+ years and are now trusting us with their children's rugs, too.
"If your rug can be replaced at Home Depot, we're probably not the right company for you. But if you own a rug you love — something you want to keep beautiful for the next 20, 50, or 100 years — you have found your home."
There are a lot of "we clean everything" companies out there. Here is what sets a dedicated rug plant apart — and why it matters for the rug in your living room.
No conveyor belts, no hidden chemicals. Every rug is submerged, groomed, and rinsed by human hands using fiber-safe soaps. It is slower, it is harder, and it is the only way to treat hand-knotted work.
We do not clean ducts. We do not clean grout. We clean rugs — Oriental, Persian, viscose, silk, wool, antique, and specialty. Every technician on our team is trained specifically in textile care.
Rolling a 9x12 wool rug into a sedan is no fun. We pick up at your door, wrap your rug for transport, take it to our plant, and bring it back clean. Throughout Chicago and the North Shore — free.
Before any water hits your rug, we inspect fiber type, dyes, age, structural integrity, and existing damage. That intake informs the entire cleaning plan — and protects us both.
Urine contamination cannot be surface-sprayed away — crystals bond to fibers. Our submersion treatment flushes contamination through the foundation and backing. The smell goes away. Permanently.
We answer our own phones. The person estimating your rug will be the person overseeing its clean. No call centers, no subcontractors, no handoffs — the same family taking care of you from pickup to return.
These are not slogans — they are how we operate on days when nobody is watching.
If a rug cannot be saved, we say so. If a stain might not come out, we say so. No surprises.
A rug is a work of art. We approach each one with the care of an artisan, not the speed of a factory.
Pet-safe, child-safe, fiber-safe cleaning agents. Clean rugs should not come with a warning label.
Your rug matters to you, so it matters to us. We wrap, label, and track every rug individually.
Premier Rug Cleaning opens its doors in the Chicago area with one mission: bring old-world hand-washing to modern Midwest homes.
Word-of-mouth turns into a steady client base of designers, dealers, and homeowners across Chicago, Glenview, Winnetka, and the broader North Shore.
To serve Lake County and the northern suburbs faster, we open our Mundelein location — another complete wash plant, not just a drop-off.
Pickup & delivery across Chicago, the North Shore, Lake County, and the Northwest suburbs — with the same hands-on process and the same family standing behind every rug.
Your rug is protected in transit and in our facility.
Continuously operating in Illinois since 1990.
Hundreds of verified five-star reviews.
Chicago, North Shore, Lake County & beyond.
That is a commitment we have stood behind for 35+ years, and it is in writing on every invoice we hand you.
Free pickup and delivery from both our Glenview and Mundelein facilities.
Schedule a free pickup today and experience the difference that 35+ years of hand-washing makes.